Privacy Policy

Eleganza Milano values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit and use our online platform and services. By using our site, you agree to the terms of this privacy policy.

Information We Collect

We collect information you provide directly to us. This may include personal information you provide when you register for an account, place an order, subscribe to newsletters, participate in surveys, contact customer support, or otherwise interact with our service. The types of information we may collect include your name, postal address, payment information, and other contact details.

We also automatically collect certain information when you access or use our site. This information may include data about your device and how you interact with our service, such as your IP address, browser type, browsing patterns, and usage data. We may collect this information using cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our service.
• Process and fulfill your orders and manage your account.
• Communicate with you, including responding to your inquiries and providing customer support.
• Send you updates, newsletters, and promotional materials, where you have consented or where otherwise permitted by law.
• Personalize your experience on our site.
• Monitor and analyze usage and trends to improve our service.
• Detect, prevent, and address technical issues and fraudulent activity.
• Comply with legal obligations.

Sharing Your Information

We may share your personal information with third parties under specific circumstances:

• With service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, marketing assistance, and customer service. These service providers are obligated to protect your information.
• To comply with legal obligations, such as responding to subpoenas or court orders.
• To protect the rights, property, or safety of Eleganza Milano, our users, or others.
• In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell or rent your personal information to third parties for their direct marketing purposes without your explicit consent.

Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights. These rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the details provided below. We may ask you to verify your identity before responding to such requests.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contacting Us

If you have any questions about this privacy policy or our data practices, you may contact us by mail at:

Eleganza Milano
20 Via Montenapoleone, 3rd Floor, Milan, Lombardy, 20121, Italy.